Last updated: November 9, 2026
30-day guarantee
Web Hosting and WordPress plans can be cancelled within 30 days of purchase for a full refund of the hosting fee.
Non-refundable items
Domain registrations, renewals, transfers, SSL certificates purchased separately and setup fees are non-refundable.
VPS & Dedicated
VPS plans are eligible for a refund within 7 days. Dedicated servers are non-refundable once provisioned.
After 30 days
Cancellations after the guarantee period are not refunded, but the service stays active until the end of the paid term.
How to request
Open a billing ticket from your dashboard or email billing@nufuhosting.com. Refunds are processed within 5–10 business days.
Questions? Email legal@nufuhosting.com.